Last Updated: November 2025

Welcome to Zaid Attar Wale!
These Terms of Service (“Terms”) govern your access to and use of our website, services, and the purchase of our perfumes and attars. By visiting our website or placing an order, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding.

1. General Terms

By accessing or using our website, you agree to be bound by these Terms and all applicable laws and regulations.
Zaid Attar Wale reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page.
Your continued use of the website after changes are posted constitutes your acceptance of those updates.

2. Products and Orders

We offer a wide range of perfumes and attars for sale through our official website.

1. All product descriptions, images, and prices are provided in good faith but are subject to change without notice.
   
2. By placing an order, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.
   
3. All orders are subject to product availability and confirmation of payment.
   
4. We reserve the right to limit product quantities, refuse or cancel any order, or discontinue any item without prior notice.
   
5. Orders may be declined or canceled due to stock unavailability, pricing errors, or suspected fraudulent activity.

3. Pricing and Payment

1. All prices listed are in Pakistani Rupees (PKR) and exclude applicable taxes, shipping, or duties unless otherwise stated.
   
2. Payment must be made in full at the time of order through the accepted payment methods displayed at checkout (credit/debit cards, bank transfer, or other approved options).
   
3. By submitting your payment, you confirm that the information provided is accurate and that you are authorized to use the selected payment method.

4. Shipping and Delivery

Please refer to our Shipping Policy for detailed information about delivery methods, shipping times, and costs.
Once your order has been shipped, the responsibility for timely delivery and the condition of the parcel transfers to the courier service.
We are not liable for delays, losses, or damages that occur after dispatch.

5. Returns and Exchanges

Our Return & Refund Policy governs all return, refund, and exchange requests.
Please review it before submitting a return request to ensure your product qualifies.

6. Intellectual Property

All website content — including text, product names, images, graphics, logos, and trademarks — is the exclusive property of Zaid Attar Wale or its licensors.
You may not copy, reproduce, distribute, or modify any part of this website or its materials without our written consent.

7. Limitation of Liability

To the maximum extent permitted by law, Zaid Attar Wale shall not be held liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.
This includes, but is not limited to, loss of profits, data, or business opportunities.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Pakistan.
Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Karachi, Pakistan.

9. Contact Information

For any questions or concerns about these Terms of Service, please contact us via:
Email: support@zaidattarwale.com
Phone: +92 323 4251474

10. Acceptance of Terms

By using our website and/or completing a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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Privacy Policy

Last Updated: November 6, 2025

This Privacy Policy describes how Zaid Attar Wale ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website or purchase our perfumes. By accessing our website or providing your personal information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you visit our website, we may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, shipping address, and payment details.
We may also collect information when you communicate with us through email, phone, or social media, or when you participate in surveys, contests, or promotions.

1.2 Automatically Collected Information

We may automatically collect certain information about your device and browsing activity when you visit our website, including your IP address, browser type, operating system, referring website, pages viewed, and visit timestamps.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements. Cookies are small text files stored on your device by your browser. You can manage or disable cookies through your browser settings, but please note that some parts of our website may not function properly if you do so.

2. Use of Information

We may use the personal information we collect to:

1. Process and fulfill your orders
   
2. Communicate with you about your orders and account
   
3. Respond to your inquiries and provide customer support
   
4. Send promotional emails or marketing communications about our products,
5. special offers, and updates (you may opt out at any time)
   
6. Analyze trends, administer the website, and improve user experience

3. Disclosure of Information

We may share your personal information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or performing other business functions. These service providers are authorized to use your information only as necessary to provide services to us and are contractually required to keep your information confidential.

We may also disclose your personal information if required by law, or if we believe disclosure is necessary to comply with legal obligations, protect our rights or property, prevent fraud or abuse, or ensure the safety of our users.

4. Data Security and Retention

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any websites you visit.

6. Children’s Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a child under 18, we will delete that information immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page with the revised “Last Updated” date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Email: support@zaidattarwale.com
Phone: +92 323 4251474